We had requested the On line casino to make clear the situation and they confirmed the participant's account had been efficiently verified on January 12, 2024. The On line casino then proceeded to course of action the player's withdrawal, and all previously requested withdrawals were properly done. The participant experienced confirmed the resolution of the issue plus the criticism had been marked as 'settled'.
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The participant from Brazil requested a withdrawal under two weeks ahead of submitting this complaint. Their dollars hasn’t been gained nonetheless. The player later on verified the withdrawal was processed productively, consequently we marked this complaint as resolved.
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The participant from Chile designed a withdrawal of 590 thousand pesos and after around click here 5 organization days, the withdrawal hasn't been processed. Player stopped responding to our issue consequently the complaint was turned down.
25000 mil el cual los comprehend todos el mismo día el cual ya están retrazados en los retiros y me están depositando one retiro diarios el cual yo los solicito todos el mismo día y me tratado de comunicar por el teléfono el cual no contestan los correo nunca llegan solo por chat y me dice todos los días lo mismo que están revisando el caso que me enviaran un correo todavía espero
The player from Chile, Inspite of various makes an attempt at verification, seasoned delayed payment of her a hundred,000 pesos winnings. She had offered the On line casino with vital documents like her copyright and a photograph of herself Together with the files.
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The player's deposit did not get there for unfamiliar cause. following our intervention, we had been in a position to support the player to obtain their winnings. The participant verified they obtained the resources in the long run. The participant’s grievance has long been fixed efficiently.
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